Frequently Asked Questions

1. What kind of products does Pretty Genetics offer?

We specialize in products across three key categories: hygiene, beauty, and nutrition. From skincare and hair care to nutritional supplements and personal hygiene essentials, we’ve curated a selection to meet your self-care needs.

2. Are your products natural and eco-friendly?

We prioritize products made with natural ingredients and sustainable practices. Many of our items are eco-friendly, cruelty-free, and free from harsh chemicals. Check individual product descriptions for specific details.

3. How do I know which products are right for me?

Our collections are designed to cater to various needs. Whether you’re looking for glowing skin, a health boost, or effective hygiene solutions, browse our Hygiene, Beauty, and Nutrition collections for recommendations.

4. Do you ship internationally?

Yes, we ship to most countries. Shipping rates and delivery times vary depending on your location. You can find more information at checkout or in our Shipping Policy section.

5. What is your return policy?

We want you to love your purchase! If you’re not satisfied, you can return unused and unopened products within 30 days of delivery. Please refer to our Return Policy for detailed instructions.

6. How can I track my order?

Once your order is shipped, we’ll send you a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.

7. Do you offer discounts or promotions?

Yes, we frequently run sales and special promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.

8. How can I contact customer support?

You can reach our friendly support team through our Contact Us page. We’re here to help with any questions or concerns!